Terms of Service

1. Agreement and Eligibility

By using Attriax, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the service.

You may use Attriax only if you can form a binding agreement and, if you are acting on behalf of a company or other entity, you have authority to bind that entity to these terms.

2. Accounts, Teams, API Keys, and Security

You are responsible for account activity and for keeping login credentials secure. Notify us if you believe your account has been used without permission.

You are also responsible for activity performed by your team members, users you invite into projects, API keys, project tokens, webhook destinations, and any other credentials or integration secrets created through your account. If you believe a credential has been exposed, you must rotate or revoke it promptly.

3. Your Apps, Content, Links, Smart Pages, and Domains

You keep ownership of the apps, brands, creative materials, URLs, Smart Page content, uploaded assets, webhook destinations, and other content you submit to Attriax. However, you grant us the rights needed to host, store, process, transmit, cache, render, back up, scan, and display that content solely to operate, secure, and improve the service.

You represent and warrant that you have all rights, permissions, and authority needed to use the apps, package names, domains, subdomains, destination URLs, media, event data, and other materials you submit to Attriax, and that doing so does not violate law, contract, privacy rights, intellectual property rights, or third-party platform rules.

4. End-User Data, Notices, and Compliance

If you use Attriax SDKs, APIs, links, Smart Pages, or webhooks in your own product, you are responsible for your own privacy notices, consent flows, lawful basis, and disclosures to end users. This includes any device identifiers, external user IDs, attribution data, custom events, page views, or webhook payloads that you choose to send through Attriax.

You must not submit raw personal information or sensitive personal data to Attriax event names, event properties, link payloads, webhook configuration, Smart Page fields, external user names, or other free-form fields unless we have expressly agreed in a signed Data Processing Addendum or other written agreement.

If you need a Data Processing Addendum, regulated-data restrictions, or specific processing instructions before using Attriax with end-user data, contact us before sending that data through the service.

You are solely responsible for the legality, accuracy, and appropriateness of the data and instructions you submit to the service, and for complying with platform rules imposed by app stores, browsers, ad networks, DNS providers, or certificate authorities.

5. Acceptable Use

You may not use Attriax for unlawful, infringing, deceptive, abusive, or harmful activity. This includes phishing, malware delivery, misleading redirects, unauthorized tracking, spam, credential theft, service interference, attempts to bypass plan or rate limits, or use of the platform in a way that exposes Attriax or third parties to legal or security risk.

We may investigate suspected misuse, preserve evidence, cooperate with law enforcement or other authorities where appropriate, and take any action we believe necessary to protect the service, our users, or third parties.

6. Suspension, Removal, and Enforcement

We may remove, disable, suspend, archive, or permanently delete any account, app, link, Smart Page, uploaded asset, custom-domain configuration, webhook endpoint, API key, session, or access credential with or without prior notice if we believe it is necessary for security, abuse prevention, legal compliance, plan enforcement, non-payment, third-party complaints, operational stability, or protection of Attriax or others.

We may also preserve or archive deleted records for a limited period for recovery, audit, abuse review, legal holds, or dispute resolution, as described in our Privacy Policy.

7. Billing, Plans, and Feature Limits

Paid plans are billed according to your selected subscription or agreement. Fees are non-refundable unless required by law or explicitly stated otherwise.

Plan limits and feature gates may apply to items such as monthly active users, apps, Smart Pages, dynamic links, data-retention windows, team members, custom domains, event funnels, click analytics, webhook access, and related product capabilities. We may enforce those limits by restricting creation, usage, or access until you upgrade, reduce usage, or enter into a different agreement.

8. Availability, Changes, and Attribution Disclaimer

We may improve, modify, or discontinue parts of the service at any time. We do not guarantee uninterrupted or error-free availability, and some features may depend on third-party systems such as app stores, browsers, operating systems, DNS providers, certificate authorities, hosting providers, and network connectivity.

Attribution, deep-link resolution, fingerprint matching, install-referrer matching, custom-domain activation, webhook delivery, and analytics results are best-effort features. They can be delayed, incomplete, unavailable, or inaccurate because of third-party platform behavior, device settings, browser restrictions, network conditions, DNS propagation, certificate issuance, or the data you provide. You should not rely on Attriax as the sole basis for legal, financial, or mission-critical operational decisions.

9. Third-Party Software and Services

Attriax relies on third-party software, open-source libraries, SDKs, infrastructure components, and external service providers to deliver parts of the platform. Some of those components are governed by their own licenses, notices, privacy policies, or service terms.

The primary software and service-provider notices for the current product stack are published on our Open Source and Third-Party Notices page. You are responsible for reviewing and complying with any third-party terms that apply to your own use, redistribution, domains, traffic sources, app-store integrations, or self-hosting of Attriax-related components.

10. Data Export, Deletion, and Archiving

You are responsible for keeping your own backups and exports of important business records. Subject to applicable law, we may delete or archive data when accounts, apps, links, or features are removed, when retention windows expire, or when continued storage is no longer operationally or legally justified.

11. Intellectual Property

Attriax, including the service, software, branding, design, documentation, and non-customer content, is owned by Attriax or its licensors and is protected by applicable intellectual property laws. Except for the limited rights needed to use the service under these terms, no rights are granted to you.

12. Disclaimers

To the maximum extent permitted by law, Attriax is provided on an "as is" and "as available" basis. We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Attriax and its affiliates, licensors, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, business opportunities, or substitute-service costs arising out of or related to the service or these terms.

14. Indemnification

You will defend, indemnify, and hold harmless Attriax and its affiliates, officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to your apps, links, Smart Pages, uploaded content, custom domains, event data, webhook destinations, end-user disclosures, misuse of the service, or violation of these terms or applicable law.

15. Contact

Questions about these terms can be sent to support@attriax.com.